Tender Heart Pet Memorial

 Pet cremation and memorial services

About Us

Tender Heart Pet Memorial


Family Owned Business by Mike and Mary Carter.  Mike is from Seattle and his experience has been in Aviation most of his adult life, Mary is a Ky Native, and has worked in Health Care, and Finance  

 Tender Heart Pet Memorial was  opened in 2008  because of our love for our little Bijou. Knowing that someday she wasn't going to be with us anymore and thinking of what were we going to do when we had to make the decision on her after care. Who was going to help us and where was she going to be taken? We couldn't stand the thought of her being gone for several days or even weeks before she would be returned to us.

And now we have three little ones, Bella, Bijou and Bentley. they are a big part of our family . They deserve the best just like your pets do. We started Tender Heart Pet Memorial to provide the best aftercare possible in Lexington and throughout Central Kentucky.

 

Tender Heart Pet Memorial is a full service funeral home like you would find in a traditional funeral home. We are proud to be able to offer such a special kind of service .  Our dedication to you will last long after the passing of your beloved pet.




Our Services

Available When You Need Us

Tender Heart Pet Memorial is the only full service Pet Funeral Home in Central  Kentucky. *We are on call 24 hours a day 7 days a week.*

 We specialize in private individual cremations. 

Your trust in our service is very important to us. We will be there for you during and after the loss of your beloved pet. Please don't hesitate to call in your time of need.

Our 24 hour emergency service * and the individual care that we provide is our way of showing our dedication to you in your time of need. We care for everyone's pet in a loving, gentle and delicate manner.

What makes us different

Our Dedication to you and your family during the loss of your beloved  companion. We spend personal time with our clients. We provide a personal service to meet the needs of you and your family during the loss of your beloved companion. Above all, we make sure your pet is returned to you in a timely manner, usually within 48hours.

*We are available 24 hours a day 7 days a week, 365 days a year* Just call us @ 859-881-5555

You can count on us to be there in your time of need. Our services are provided to you from your home or from your Veterinarians office. 

Please ask your Veterinarian to request our services.

FAQ

  1. Will my pet be cremated by itself or with others?

  • This is the most common question we get from pet parents. All cremations at Tender Heart Pet Memorial are private individual cremations ensuring your pet is the pet returned to you.

2.  Can family and friends be present during the services?                                                                       

  • Yes, Family and friends can be present during the service but only by appointment.

3.  Where will my pet be cremated?                                                                                                            

  •  Our crematory is on site at the Tender Heart Pet Memorial Facility. The crematory itself is indoors out of the weather.

4.  How long will it take for the cremation ?                                                                                                

  •   Your pets cremation will normally be completed within 1 to 2 business days from when we take possession of your pet. 
  • The amount of time it takes for the cremation process all depends on the size of the pet, but on average the whole process takes between 2 - 4hrs.  

5.   Can i have my pets cremation done the same day I bring it to Tender Heart Pet Memorial?      

  • Yes, your pet's cremation can be scheduled by appointment for same day services, there is an additional fee for those special services.  

 6.  If my pet passes away late at night will you still pick up or can I still bring my pet to you?            

  • Yes. We are available for late night pick up or drop off of your pet, however, an after hours fee would apply in those circumstances.  

7.  It says you are a 24/7 service, is there someone at the Tender Heart Pet Memorial  facility at all times?

  •  No there is not someone here at all times, We schedule all services by appointment.                                                                                                                                                                                                                                                                                                                                                                          

Contact Us

24 hours a day 7 days per week

Please call to insure that we are at the facility prior to your arrival. We are frequently out of the office for pick up and delivery from  the home of our clients or vets office.  

Tender Heart Pet Memorial

210 Two Oakes Dr. Nicholasville Ky. 40356

(859) 881-5555

Hours

Mon

9:00 am – 9:00 pm

Tue

9:00 am – 9:00 pm

Wed

9:00 am – 9:00 pm

Thu

9:00 am – 9:00 pm

Fri

9:00 am – 9:00 pm

Sat

By Appointment

Sun

By Appointment

Standard Business Hours are 9am-9pm  *

We are available 24/7 by appointment 

* A fee for after hours will apply



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